"He did not turn up! I need to get a full refund "
ABBIE SHIRRAN
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PETER MOORE
"Although I had clearly stated when booking that the pickup was Elizabeth Gate for Kew Gardens on Kew Green and postcode TW9 3AB, driver went to Victoria Gate 1/4 mile away with a different postcode and so was late once the error was discovered. All else went well - booking was easy online, confirmation was prompt and journey went smoothly. "